PerfectDraft keg returns

How to return a PerfectDraft keg

We need your kegs back! 

There are three really good reasons to get your kegs back to Beer Hawk. 

1/ You'll get £5 of Beer Tokens from Beer Hawk, in your account, to spend on more beer. 

2/ It's great for the environment. We reuse each keg around 8 times on average. It saves one-plastic. 

3/ We can get more beer! We don't have a limitless supply, so the more we get back, the more we can expand our variety. 

Plus, it takes no time at all. Oh, did we mention you get £5 of Beer Tokens for each keg you return?

 

1. Assemble your empties & apply your QR code stickers. 

2. Go to the Keg Returns Hub in the My Account section. 

3. Enter details for your return.

4. Pack your empties into a box or bag.

5. Take your kegs to the nearest drop off point.

6. Once we receive them back, we’ll credit your account with £5 of Beer Tokens per keg!


How do I start a return? 

Getting the kegs back to us:

  1. Make sure you're logged into your account
  2. Go to the My Account section & click Keg Returns Hub
  3. Click 'Start a New Return'
  4. Select your return method (for quicker returns use CollectPlus)
  5. Treat each box individually - tell us how many kegs are in each one and click the plus sign for each additional box
  6. When you've input all the boxes, click 'I'm Ready – Select Print Option'
  7. If you're returning via CollectPlus, select Print for each box you're sending back.
    1. For 'Print at home', print off your labels
    2. For 'Print in store', simply show your barcodes to the shopkeeper
  8. Attach the label(s) to the box(es) & take your CollectPlus drop off point*

*Find your local CollectPlus point here - if you're returning via Yodel the driver will bring the label(s)

 

How do I package my kegs? 

Preparing your returns:

  1. Assemble your empties!
  2. Locate the box(es) you're sending them back in
  3. Grab the sticker sheet we sent out with your kegs*
  4. Cut them out and make sure each empty keg has a QR sticker on it (next to the barcode - don't cover it up!) . Only download and print off a returns form if you don't have any QR stickers
  5. Put the form in the box then tape it up!

*If you don't have stickers, the returns form is key!